Why book with Verdugo Travel?
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We all share a passion for travel. We have gained from our extensive experience the understanding that planning a vacation can be a time-consuming effort. We firmly believe that meticulous planning and a keen eye for detail are the keys to organizing an exceptional journey.
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We take care of the entire planning and booking process, freeing you from hours of research and making reservations. Let us do the work of organizing a seamless, stress-free planning and booking process.
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Ready to embark on your journey with us? Contact us to start your travel adventure.
What does the planning & Booking process look like?
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Contact us via Online Booking Tool, eMail, phone or WhatsApp. We begin with a personal travel consultation to introduce ourselves, and get to know you and your travel plans & preferences. Based on this, we will provide expert suggestions and recommendations.
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After this consultation and if you decide to move forward with our services, we will request you to complete a brief travel questionnaire. A planning fee will be required which will be deducted if you book with us. We will then put together a personalized itinerary proposal for you, refining it until it fits perfectly with your expectations.
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If you are happy with the proposed itinerary and decide to book with us, we will take care of all the bookings and any special requests you might have. You will receive comprehensive travel documentation covering all the essential information.
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Your trip has finally arrived! We will be available to assist you during your travels. Feel free to reach out to us via email, WhatsApp, or phone should you encounter any issues or have any questions.
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When you return home, we will be most eager to hear about your travel experience and receive your valuable feedback.
Are your travel planning services free?
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The initial consultation is complimentary. Following that, we charge a non-reimbursable planning fee starting at CHF 150 to cover our costs for planning your vacation.
What happens in case of unexpected situations during my trip?
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We are committed to ensuring that your vacation remains enjoyable and hassle-free, even in the rare event of unexpected issues. We take care of your travel organization, keeping you informed of essential travel requirements and staying available for any questions or special inquiries.
In the rare event that you might need assistance solving any problems which might occur, we will make every effort to resolve any issues, ensuring your vacation proceeds smoothly.
Do you work with other Travel Agencies or Partners?
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We are an independent travel agency and a member of the Swiss Travel Association (STAR). In the event of insolvency of Verdugo Travel GmbH, client payments are protected by Swiss Travel Security (STS), providing you with added peace of mind.
We also provide trusted travel insurance options and maintain partnerships with reputable travel providers in Switzerland, ensuring that you remain well-informed and in control throughout your trip.